Help Center
FAQs
Quick answers about orders, shipping, returns, and sizing.
Standard shipping arrives in 3–5 business days. Orders $75+ ship free.
We currently ship within Pakistan; international is coming soon.
We can update or cancel within 2 hours of placing an order. Contact support@silsila.co.
Use the Track page in your order email or visit /track and enter your order number.
30‑day returns on unworn items with original tags. Start a return via your order email.
Refunds are issued to the original payment method within 3–7 business days of receiving the return.
See the size guide on each product page or contact us with your measurements.
COD, Visa, and MasterCard are accepted. More options coming soon.
No, you can checkout as a guest. Accounts help track orders and save details.
Most pieces are machine wash cold and tumble dry low. See Fabric & Care on the product page.
Still need help?